Category / Press Releases

Spotlight – Sally Jeal, Senior Underwriter, OSB Group

03 Feb 2023

How did you find out that you had been nominated for a Women’s Recognition Award?

The first I knew about it was when I received an email from Financial Reporter notifying me that I had been nominated. I had no idea that Dawn Mirfin (Group Underwriting and Real Estate Director at OSB Group) had put me forward for Underwriter of The Year.


How did you feel?

Discovering that Dawn had nominated me was a huge deal - the fact that she was impressed enough by my work to put me forward felt very humbling. It was also a total surprise, as I always feel that I am just doing my job and so many of my colleagues deserve the same recognition.

To be honest I felt mixed emotions – I was uncomfortable with the attention as I tend to shy away from the spotlight, but at the same time I felt very special and proud to be noticed for my work.


How was the awards night?

I felt very excited and slightly anxious about the night itself, from figuring out what to wear through to the attention I might face – I did feel outside of my comfort zone.

I then found myself sitting at a table with two other nominees for the Underwriter of The Year award. That felt quite odd, as I was well aware I was competing against some of the best in the industry – no pressure then!


Being announced the winner of Underwriter of The Year, how did you feel?

I honestly did not expect to win, so when my name was read out as Underwriter of The Year I was in total shock. I don’t really remember making my way to the stage to accept the award. It was overwhelming. Then afterwards lots of people came up to congratulate me…it didn’t feel real and took a good while to process!


How has it been since the award win?

When I next went to the office, I turned up with my award in hand and as I walked through the door all my colleagues were cheering for me. It was such a lovely welcome! My award now sits pride of place on my desk, which is a wonderful reminder. However, I am constantly asked work-related questions by my colleagues now I’m ‘underwriter of the year’!


What is your experience of being a woman in finance?

Personally, I have not come across any issues being a woman in this industry, in fact there are more women than men in our team. I measure myself against my peers no matter what their gender.


How is the underwriting arena in the current climate?

We’re coming out a very challenging time. At the end of last year there was huge demand in the market, which put pressure on the whole underwriting team. Although at times it was mentally draining, I feel I work really well with an element of stress - but Christmas was still a welcome break. Things seem to be calmer now – at least for the moment anyway!

At the end of last year, we made improvements to our underwriting processes to help make the journey smoother for the broker and their client which included:

These steps not only help the process along but help us forge strong relationships with brokers.


What’s on the horizon for 2023?

In underwriting, we have a keen focus this year on coaching and support for fellow colleagues, providing opportunities to learn new and develop existing skills and knowledge. I work over two of the lending brands: Kent Reliance for Intermediaries and InterBay, which provides me with a lot of insight and the opportunity to develop my underwriting skills across varying cases. This is something I am keep to help other colleagues develop too.

I will also be helping with our Live Chat function, which is something I really enjoy. It’s an opportunity to get more ‘hands on’ with brokers and their queries.

Spotlight – Sally Jeal, Senior Underwriter, OSB Group

This article first appeared in the Financial Reporter.


Related articles

Strengthens sales team with internal promotions

Category / Press Releases

OSB Group strengthens sales team with internal promotions

Specialist lender OSB Group has strengthened its sales team via internal promotions. The sales teams at OSB Group have been further boosted with internal promotions that help to harness the expertise and experience that have been built up within the business.

Continue reading
Employee engagement networks

Category / Press Releases

OSB Group’s employee engagement networks spring into action ahead of national day

OSB Group, the award-winning specialist lender & savings bank, are celebrating their employee engagement networks first year anniversary which coincides with the National Day for Staff Networks on 8th May.

Continue reading
Specialist Lending Trending Q2 2024

Category / Press Releases

New quarterly report: Specialist Lending Trending Q2 2024

In this Q2 Specialist Lending Trending, Adrian Moloney, Group Intermediary Director at OSB Group, explores key themes expected to shape the lending landscape over the next three months.

Continue reading